Sinch acquisition of SAP Digital Interconnect from SAP

“We engaged a Global PMI Partners team after signing to advice on and manage the seven month carve-out/integration project including being interim VP Integration. Michael Holm and team pragmatically guided and lead us at Sinch through a new level of acquisition complexity and scope. The end result was an on-time delivery of a complex project with limited time and limited internal resources. Michael and team truly showed that they had done this before and are able to come in with a great set of experience and toolboxes to deliver. We achieved a  Day One cut-over with a small TSA portfolio, without any impact on business continuity or any issues. Michael and team was a great culture fit and managed the internal team, external consultants and a challenging seller in a very professional way throughout the engagement.”

Oscar Werner
CEO, Sinch

Sinch logo for GPMIP advises Sinch on acquisition integration of SAP Digital Interconnect

  • A team from Global PMI Partners led the buy-side carve-out/integration project with Michael Holm as Integration Director and in the role of interim VP Integration. The 7 month project included planning and managing the carve-out/TSAs from SAP, setting up a clean team, preparations for synergy capture and planning for integration after closing,
  • SAP Digital Interconnect had assets and companies in some 40 countries, including 300 employees and 150 contractors.
  • Sinch provides Communication Platform as a Service (CPAAS) and messaging services. The acquisition added key customer accounts, operator/supplier relationships, additional market presence, IP and talent.
  • Key challenges in carving-out SDI from SAP was that ERP and CRM could not be under TSA, so that the carve-out had to be more or less 100% complete at closing. Managing the project during Covid-19 pandemic was also a challenge.
  • The carve-out analysis included a blueprint. mapping existing processes & applications to determine the Day One requirements, then planning and execution up until 6 weeks after closing/cut-over.


Services Delivered

Countries Involved
United States

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