Karen Hasenauer

Professional Background

Karen’s mission is to enable every organization, regardless of size or scope, to achieve excellence in their HR Operations.
Prior Global Head (SVP) of HR Operations at a leading fintech organization, leading the global HR transformation and several global acquisitive actions.
Karen is an alumnus of Western Governors University. She holds a BS in Human Resource Management and Human Development; currently pursuing her MBA.
Karen is a Senior Professional in Human Resources (SPHR) and an LSS Blackbelt.

M&A Skills & Expertise

10+ Successful Global Transformation initiatives including implementation of Workday/Oracle for Multinational organizations.
Led HR Operations for 4 Global $1B+ M & A transactions and several divestitures.
Built successful consulting practice (now part of Accenture).
Leadership for global HR BPO organization with AMS.
In-house delivery of transformation programs to fortune 500 organizations.
15+ years leadership expertise to serve as a key influencer and disruptive change agent with innate talent for rebuilding and designing world class HR solutions.
System Expertise: Workday, SAP, Salesforce, Servicenow, and multiple Oracle solutions.

Project Highlights

Reclaimed $800M in direct customer revenue retention over five years with an industry-leading CCRP that accommodates increased global customer screening and testing demands and features governance and controls.
Designed and implemented client facing Project Management Office (PMO) which improved CSAT scores by 15% and retained two Enterprise clients worth $29M annually.
Selected by fortune 500 CIO to lead 2 year $80M spend reduction work stream. Delivered $63M realized savings in year one.
Provided leadership for current state HR operations teams and led HR transformation for 4th largest non-profit Healthcare organization in the US.
Drove $18M global cost reduction via an HR vendor management redesign and migration from a regional transactional to a global centralized service delivery model.